Return Policy
Return Policy
This Return Policy explains the process, requirements, and conditions for returning products purchased from Stylequartes. We have created this policy to ensure transparency and fairness, allowing customers to clearly understand how returns work and under what circumstances a return may be accepted. Our goal is to provide a seamless experience for customers while maintaining the quality and integrity of our products.
By making a purchase on Stylequartes, customers acknowledge that they have read, understood, and agreed to this Return Policy.
Eligibility for Returns
Stylequartes accepts returns for handbags that meet the following conditions:
- The product must be purchased directly from the Stylequartes website.
- The item must be returned in its original condition, unused, and without signs of wear or damage.
- Original packaging, tags, and accessories included with the product must be returned.
- The return request must be initiated within the return window specified by Stylequartes, typically within 14–30 days from the date of delivery.
Products that have been altered, damaged after delivery, or used beyond normal inspection are not eligible for return. Each return request is reviewed individually to ensure fairness and transparency.
Return Process
To initiate a return, customers must contact Stylequartes via our official business email with the following details:
- Order number
- Customer name and contact information
- Reason for the return
- Photos of the item (if applicable)
Once the return request is submitted, our support team will review the information and provide detailed instructions on how to return the item, including the address and packaging guidelines. Returns submitted without prior authorization may not be accepted.
Return Shipping
Customers are generally responsible for return shipping costs unless the return is due to an error by Stylequartes, such as receiving a defective or incorrect item. It is recommended to use a tracked shipping method to ensure the item reaches us safely. Stylequartes is not responsible for items lost or damaged in transit during return shipping if tracking is not used.
Inspection and Approval of Returns
After the returned item is received, Stylequartes inspects the product to ensure it meets the return eligibility requirements. This includes checking for damage, wear, missing accessories, and packaging condition. Approval of the return is at the discretion of Stylequartes based on the condition of the product and adherence to this policy.
Returns that do not meet the requirements may be rejected, partially refunded, or exchanged at the discretion of Stylequartes. Customers will be informed about the inspection results and any actions taken regarding their return.
Refunds and Exchanges
Once a return is approved, the customer may receive a refund, exchange, or store credit depending on the customer’s preference and the nature of the return. Refunds are issued to the original payment method unless otherwise specified. Processing times may vary depending on the payment provider or financial institution.
Exchanges are possible if the requested product is in stock. Stylequartes reserves the right to offer alternative solutions in case of stock limitations or unavailable items.
Non-Returnable Items
Certain situations are not eligible for return, including but not limited to:
- Products purchased from third-party sellers or resellers
- Items returned after the allowed return period
- Products that show signs of use, damage, or alteration beyond inspection
- Returns without proper authorization from Stylequartes
Customer Responsibilities
Customers are responsible for reading and understanding this Return Policy before making a purchase. Customers should inspect the item upon delivery and report any issues promptly to maximize return eligibility. Properly following the return instructions helps ensure a smooth and timely return process.
Customers must provide accurate contact and shipping information when submitting a return request. Failure to do so may result in delays or denied returns.
Policy Updates
Stylequartes may update or modify this Return Policy to reflect operational changes, legal requirements, or improvements to our return procedures. Any updates will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised Return Policy.
Business Details
Business Name: Stylequartes
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@stylequartes.com
Business Address: 64850 Glacier View Dr, Bend, OR 97701, United States